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Police launch online facilities to help citizens

With a view to enhancing service delivery to the citizens, the State Police has launched two new online facilities through its website http://eservices.tnpolice.gov.in which includes a Lost Document Reporting system.

An online sharing of road accident case documents has been launched to help victims of road accidents get their insurance claims settled expeditiously. The victim, accused and legal representatives of the deceased of road accident cases can avail this facility.

The users would get access to the documents based on their mobile numbers registered with the police during the course of investigation. A nominal fee of Rs. 10 per document would be charged which is payable online through net banking.

Additionally, a copy of the downloaded document would also be automatically sent to the e-mail account of the user. The process of integrating this service with the Common Service Centre was in progress and the citizens could avail this service through such centres also in due course.

The online facility to report loss of certain documents through police website has been made available free of cost. The objective was to simplify the process of lodging complaint to the police about the loss of certain documents such as Passport; Vehicle Registration Certificate; Driving Licence; School / College certificate and ID card.

The user would be authenticated based on the OTP sent to his / her mobile number. Any of the government issued photo IDs like Aadhar, PAN, Driving Licence, Voter ID needs to be uploaded for identification.

Once the required fields were submitted, the Lost Document Report would be generated instantly with a unique reference number. Simultaneously, a copy of the LDR document would also be sent to the e-mail account of the user.

A provision has been made on the website to verify the genuineness of the LDR by the document issuing authorities. Though no enquiry is caused by the police on the complaint lodged, giving false information to the police was a punishable offence, a police press release said.


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