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Destination Tiruchy for IT/ITeS firms despite limited air, rail link

ENTREPRENEURS and managements of Information Tech-nology (IT) and Information Technology Enabled Services (ITeS)firmsare turning towards tier-II cities by realising the potential and resources the cities hold for expansion. One of the MS firms, Omega Healthcare has announced its plans for expanding their opera-tions here. Stating that resources in terms of manpower and physical infrastructure in Tiruchy city and adjoining region are satisfactory to sustain their operations, senior heads of the healthcare outsourcing service provider said they would be recruiting 1,500 employees for the new facility in Tiruchy with-in a year. With as many as three existing facilities in the city limits, Omega Healthcare Services that launched their operations here in 2011 has employed around 4,000 employees with the Tiruchy units.

By launching their fourth facility, a 700-seater office space on Williams Road near Tiruchy central bus stand on Monday, top brass with the Bengaluru-based outsourcing firm claimed that they are largest providers of white collar jobs in Tiruchy, and have no plans to move out of the city "Tiruchy is a key location for us, and also happens to be our largest operating centre as the employees here outnumber even our Bengaluru facility. With Tiruchy being the fast growing tier-II city, we have plans to recruit 1,500 employees within a year," said, Gopi Natarajan, co-founder and CEO of Omega Healthcare, said during the launch of the new facility. Stating that majority of the employees in Omega Health-care's Tiruchy facility was from rural background and also first in their families to get a corpo-rate job, V Narayanan, location head and joint head of operations here, said, "Tiruchy has been a successful delivery location for us owing to the vast availability of talented students from the background of life science studies. Nearly 80 per cent of our employees in Tiruchy are women supporting their families financially". Growingannu-ally by 30 per cent, Omega Healthcare Services, serving about 100 clients in healthcare across the United States, said ex-pansion plans would continue in Tiruchy so would the recruitment process. WhyMuck/7 STRATEGICALLY located in the central most part of Tamil Nadu, surrounded by districts including Thanjavur and Pudukkottai facilitated with more than two dozen arts and science colleges, Omega Healthcare Management said sourcing manpower was never a problem. "However communication skills of candidates here are comparatively weaker than their counterparts available for recruitment in major cities," V Narayanan, location head, said. The senior heads of the BPO said identifying and availability of office space well within the city limits for at least 30,000 sq.ft was a challenging task. Though an IT park by State-run ELCOT is available on the city outskirts, entrepreneurs claimed that the infrastructure was not well connected even by road& Air, rail connectivity said to be letdown

 BESIDES acknowledging the positives of the tier-II city here, Gopi Natarajan, co-founder and CEO of Omega Healthcare, said limited domestic connectivity of Tiruchy inter national airport has always been an issue for the entrepreneurs looking up the landlocked city as the desired location. "Since Tiruchy is one of our largest centres, our clients will be visiting the facility periodically. During such circumstances, limited air connectivity including to our operation centres like Chennai and Bengaluru is an inconvenience for our operations," the CEO added. For instance, only one Express train has been connecting Tiruchy with the electronic city in Karnataka.
Source: epaper. newindianexpress. com/c/20272358

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